Questions? We’ve got you 🤍
📦 Orders & Shipping
When will my order be shipped?
Orders are usually prepared and shipped within 1–3 business days.
How long does delivery take?
Delivery times depend on your location and the shipping carrier. Most orders arrive within 2–7 business days.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via SMS or email.
🤍 Products & Sizing
Do the pajamas run true to size?
Nalah pajamas are designed with a relaxed and comfortable fit for everyday comfort.
I'm between two sizes. Which size should I choose?
If you're between sizes, we generally recommend choosing the smaller size, as our pajamas have a slightly oversized fit.
🎁 Gifts
Can I send my order as a gift?
Absolutely 🤍
Nalah products make beautiful gifts, and we're always happy to be part of your special moments.
Will the invoice be included inside the package?
No. To make gifting easier, printed invoices are not included inside the package.
🐨 About Nalah
Why is the brand called Nalah?
The name Nalah is inspired by the meaning of giving, receiving, and attaining what you wish for. It is also closely connected to the founder's name, Nawal.
Why the koala?
The koala represents comfort, calmness, and kindness — the same feelings we hope every Nalah product brings into your day 🤍